Never saw this video until today. Honestly, this is very harsh for the poor Japanese guy who was asking his question very respectfully and I feel super bad for him. They should have anwsered in a much more polite manner for sure.
However, as harsh as the response can be, I fully agree with it. The details given by the second person are all 100% verified : infinite hand-holding and tutorials, tons of discussion you cannot skip. And a sense of discovery that is simply not there as everything is constantly being laid out in front of the player. This applies to a vast majority of Japanese games, and I was playing Persona 5 Tactica (completed the game for a review) and you still get this kind of design. But you can skip text ! That's a good thing. You still get something like 10 battles of tutorial lol. A game like Brigandine (Japanase game) has 0 tutorial and its depth is 10 times greater than Persona 5 Tactica. Shiren games also come to mind, all tutorial is optional, infinite depth, excellent series.
Thankfully some progress has been made and many games now let you play more quickly, skip more things and the sense of discovery came back a little bit. Zelda being an example that trully evolved, and they insist on Zelda, probably thinking of Twilight Princess or Skyward Sword. So it is not 100% black or white, and that's good.
The Cuphead (Western game) tutorial explaining how to jump, with the reviewer failing during something like 5 minutes at it, also comes to mind.