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[Banjo64]

https://www.nintendo.co.uk/Support/...-syndrome-or-so-called-drifting--1908347.html

Until further notice, Nintendo will not charge you in the European Economic Area (EEA), UK and Switzerland for the repair of the responsiveness syndrome irrespective of whether this is caused by a defect or by wear and tear.

5 years overdue, but better late than never.

 

[Skyfox]

How about a refund for the ones already done?

Scumbags

 

[Kuranghi]

My experience: I had joy-con drift years ago, I'm in the UK, they didn't charge me anything for it. I didn't even pay the postage to them, it was a printed label.

edit - I just reread the OP and this part "...whether this is caused by a defect or by wear and tear." Maybe thats the actual story, you can get your sticks repaired for free even if you just fuck them of your own accord.

 

[blacktout]

My experience: I had joy-con drift years ago, I'm in the UK, they didn't charge me anything for it. I didn't even pay the postage to them, it was a printed label.

This has been my experience too, even with ancient joycons that were years out of warranty. That said, I live in the US and I think this has been the policy here for a few years now. Don't know why it took Europe so long, especially since drift has been a known issue since nearly day one.

 

[ZoukGalaxy]

 

[Lupin3]

Hasn't this been the case since forever? I remember talking to Nintendo (Bergsala) in Sweden about it years ago, and they said they would fix it for free, any time.

 

[Spyxos]

I think I have already seen it.

https://www.neogaf.com/threads/nint...n-for-free-in-the-uk-eea-switzerland.1654963/

 

[Smasher89]

Hasn't this been the case since forever? I remember talking to Nintendo (Bergsala) in Sweden about it years ago, and they said they would fix it for free, any time.

wierd, I usually have that experience from them(pre switch years), but last time i mailed them it was like 350 to fix 1 joycon, then 100 for each of the next ones, so I skipped sending them in (that +shipping would be waaay to expensive even if it was 2 joyconpairs still not fixed).

 

[Skyfox]

I had to pay packing and shipping both ways and I had to pay for the repair.

I did NOT mistreat the console in ANY way.

And it was like 6 or 7 months old. They told me take it or leave it on the phone and seemed like they would hang up on me and I'd have to buy new joycons at full price.

Standalone Joycons were super expensive at the time.

This is all on Nintendo and I won't forget it.

 

[Tams]

I'm back in the UK, so that's great news for me at least. In Japan they force you to buy their warranty/insurance to get them repaired. Bastards.

Might just do it myself and get some GuliKit sticks though, as they'll just break again eventually.

 

[RCU005]

It doesn’t matter what Nintendo’s next console is, but whatever they do, they need to fix this issue. It might be something that every controller has, but the Joycons are horrible.

 

[Dutchy]

Had an ad overlap the thread title except for the word "Switzerland" and I was ready to post a lot of complaints

 

[Emedan]

We got pretty good consumer laws to begin with in Europe to be fair, we could always demand they repair it (in Sweden it's up to 3 years)

 

[xrnzaaas]

What's crazy is that Nintendo didn't fix the problem in new consoles / joycons and apparently it even exists in the Lite model. Maybe it's still less expensive for them to repair joycons sent by the customers than spend xx more money on better quality parts.

 

[Spukc]

What's crazy is that Nintendo didn't fix the problem in new consoles / joycons and apparently it even exists in the Lite model. Maybe it's still less expensive for them to repair joycons sent by the customers than spend xx more money on better quality parts.

My lite seems fine.
My day 1 switch was fucked
All joycons broken

Oled switch seems ok