I've ordered from Dvdboxoffice once, and they managed to screw it up on my first order. I ordered a few games, one was a preorder that was being released a couple of days later. I paid for faster shipping, and being reasonable, I expected them to send everything in one package in order to keep the costs down. Instead, they sent me three packages, forcing me to pay 3 x shipping, AND with the added costs of two of my packages getting stuck in customs.
I asked them "WHY couldn't you at least WAIT for two days, so that I wouldn't have to pay for THREE separate packages?"
And they simply replied "No, that's not how we do it. We ship packages as soon as we can."
Thus, I'm never ordering from dvdboxoffice again.
videogameplus on the other hand. They simply rock. Great, great service, veeery fast shipping, low shipping costs, low prices overall, and they even sell preplayed games cheap in mint condition. I ordered a package from them, but it somehow got lost in the mail. I e-mailed them about it, and they promised to fix it for me.
So they sent me another package completely free, no charges whatsoever. I later recieved both packages...and since they were so nice, I decided, of course, to send one of the packages back.
