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[Urban]

Hi Boys,

I have a high-end PC setup, but unfortunately, I can’t really play on it because my system keeps crashing whenever shaders are being compiled.

Windows 11 (fully updated)
Intel Core i9-13900K (24-core, 3GHz, LGA 1700)
Gigabyte Z790 AORUS Elite AX (LGA 1700)
64GB G.Skill Trident Z5 RGB DDR5
MSI GeForce RTX 4090
2TB WD Black SN850X

I’ve updated all drivers, but the issue persists.
While searching online, I came across discussions about faulty i9 CPUs, but I couldn’t find a concrete solution.
Has anyone experienced the same issue and found a fix?

 

[DonkeyPunchJr]

What do you mean it crashes? Like blue screen?

Anyway first try running Memtest86 and see if there’s anything wrong with your memory, and Prime95 to stress test your CPU

 

[rofif]

Hi Boys,

I have a high-end PC setup, but unfortunately, I can’t really play on it because my system keeps crashing whenever shaders are being compiled.

Windows 11 (fully updated)
Intel Core i9-13900K (24-core, 3GHz, LGA 1700)
Gigabyte Z790 AORUS Elite AX (LGA 1700)
64GB G.Skill Trident Z5 RGB DDR5
MSI GeForce RTX 4090
2TB WD Black SN850X

I’ve updated all drivers, but the issue persists.
While searching online, I came across discussions about faulty i9 CPUs, but I couldn’t find a concrete solution.
Has anyone experienced the same issue and found a fix?

isn't that known intel issue? try downclocking

 

[asdasdasdbb]

Did you install the BIOS updates?

isn't that known intel issue? try downclocking

OP ain't gonna be happy if the chip has degraded that far, lol.

 

[riko]

Is this the only workload that crashes your system? Are you getting a blue screen and dump? You could figure out of a specific driver was crashing.

 

[Zathalus]

13900k, almost certainly your CPU due to the recent Intel issues with degradation. Update your motherboard firmware and set your PC motherboard settings to Intel default/baseline. That should solve it. Otherwise you might need to replace the CPU.

 

[asdasdasdbb]

13900k, almost certainly your CPU due to the recent Intel issues with degradation. Update your motherboard firmware and set your PC motherboard settings to Intel default/baseline. That should solve it. Otherwise you might need to replace the CPU.

Was gonna say, if OP bought it from retail and not like eBay or something... RMA is worth a shot.

 

[Mister Wolf]

You got screwed over by Intel.

 

[Urban]

What do you mean it crashes? Like blue screen?

Anyway first try running Memtest86 and see if there’s anything wrong with your memory, and Prime95 to stress test your CPU

Yeah Bluescreen

isn't that known intel issue? try downclocking

i will thx

Is this the only workload that crashes your system? Are you getting a blue screen and dump? You could figure out of a specific driver was crashing.

yeah the only one. Yesterday i tried TLOU1R and at 2-5% i get a bluescreen.

Was gonna say, if OP bought it from retail and not like eBay or something... RMA is worth a shot.

yeah bought it in retail and i live in europe

 

[Bojji]

99% it's fucked up CPU.

Install newest bios, intel drivers and if that don't help try reducing clocks.

 

[T4keD0wN]

Shader compilation tends to result in 100% cpu usage, first thing you should try is lower power limits, that is most likely enough to make the CPU stable.

If that wont help try downclocking and/or undervolting, but that likely wont help if power limits dont, if all fails try RMA.

 

[Reizo Ryuu]

Any shader compilation?
Sounds like the intel 13/14 gen cpu degradation.

I'm sorry OP, RIP your cpu.

 

[Puscifer]

Any shader compilation?
Sounds like the intel 13/14 gen cpu degradation.

I'm sorry OP, RIP your cpu.

It still amazes me that this was allowed to happen

 

[winjer]

Crashes like those are very likely to be due to CPU degradation, due to Intel's voltage mismanagement in their older UEFIs.
You will probably need to replace that CPU.

Thought you can first try to do some mem testing and undervolting the CPU.

 

[AFBT88]

Very very likely a CPU degradation case. Specially if it happens mostly in UE5 games. There are ways to kinda mitigate the issue by downclocking or undervolting but if it's actually degraded i recommend to call intel and ask for replacement.

 

[Buggy Loop]

 

[Urban]

Thank you all for your answers and your help

 

[Windom Earle]

What you your temps during shader compilation? Literally pushes the CPU harder than Cinebench.

 

[Krathoon]

Shaders are like the number one most annoying thing about PCs these days.

You always got to wait for it when you boot up a fancy game.

 

[Spukc]

That’s
intel

 

[RagnarokIV]

Yeah shader comp hits the CPU for as much as it will give. Probably the degradation fault.

But worth asking - you didn't mention the PSU? Is it a pre-built? If so cheap PSU could be killing your system when the CPU needs more juice.

 

[ahtlas7]

Shader comp is the most demanding you will encounter, from what I hear. It’s really taxing on your cpu so make sure you have a good cooler and pray it’s not just the intel inside.

 

[Gamer_By_Proxy]

I basically took about a 5 year break from PC gaming, got a new PC and game on it more now . . . when did all this shader stuff happen? Ha! I have no idea what all this shader loading is all about and at this point, I figure I look like an idiot now.

 

[StereoVsn]

Very very likely a CPU degradation case. Specially if it happens mostly in UE5 games. There are ways to kinda mitigate the issue by downclocking or undervolting but if it's actually degraded i recommend to call intel and ask for replacement.

OP is in Europe so if that means EU, I believe the warranty is 2 years from retail shop. If more than yeah, call Intel.

 

[Longcat]

BIOS up to date?

 

[mayham2199]

Shaders are like the number one most annoying thing about PCs these days.

You always got to wait for it when you boot up a fancy game.

I don’t get it why aren’t consoles having to do this?

 

[Thebonehead]

I don’t get it why aren’t consoles having to do this?

Fixed Hardware and system level driver.

 

[Dorago]

The i9's were shipped defective, Intel thought "microcode" could fix it, it didn't.

I have a same gen i5 that is experiencing similar problems.

Big difference is I didn't spend $500+ on mine.

 

[ChoosableOne]

This process really pushes the cpu to its limits. Can't they make it less demanding?

 

[GHG]

This process really pushes the cpu to its limits. Can't they make it less demanding?

Or Intel could just not knowingly ship faulty CPU's out of desperation.

 

[scydrex]

This process really pushes the cpu to its limits. Can't they make it less demanding?

Does AMD CPU have problems with this too?

 

[winjer]

Does AMD CPU have problems with this too?

No. CPU degradation only happens with Intel's 13 and 14th gen. Especially with the higher clocked models.

 

[Futaleufu]

All this degradation talk and nobody asks you how many watts is your PSU

 

[Urban]

Yeah shader comp hits the CPU for as much as it will give. Probably the degradation fault.

But worth asking - you didn't mention the PSU? Is it a pre-built? If so cheap PSU could be killing your system when the CPU needs more juice.

It was not a prebuild but i let them build it for me with the pieces that i choosed. Thats my Setup:

BIOS up to date?

Unfortunatly no but i will update it asap. Kinda busy with work atm.

All this degradation talk and nobody asks you how many watts is your PSU

1000Watts

 

[cinnamonandgravy]

if it only happens with one game, it might just be that game.
reinstall.

if it happens with other games...

Anyway first try running Memtest86 and see if there’s anything wrong with your memory, and Prime95 to stress test your CPU

yep, stress test each component individually.

Keep an eye on temps too--13900k can get very toasty.
a single RAM error is unacceptable.

then stress everything together if its passes the individual tests.

 

[kruis]

First update the BIOS on your motherboard.

If that doesn't help, send the CPU back. Intel extended the warranty on their 13th/14th gen CPUs so you should have no problem getting a replacement from Intel.

Intel announces two extra years of warranty amid chip crashing and instability issues — longer warranty applies to 13th- and 14th-Gen Core processors

Trying to build goodwill.

www.tomshardware.com

 

[Miyazaki’s Slave]

Updated you bios, No overclocking, keep your ram at stock hrz rating, have your card set to normal mode (non performance), turn on rebar support.

If that still crashes pull out a stick of ram. Try again.

If that still crashes pull out the stick of ram in the PC replace it with the other. Try again.

If that still crashes check windows event manager looking for system halt or power failures.

If that still crashes...fuck.

 

[ChoosableOne]

Or Intel could just not knowingly ship faulty CPU's out of desperation.

Does AMD CPU have problems with this too?

Aside from the situation Op mentioned, I was asking in general. I have a 9700K, and during shader compilations, my system becomes so unresponsive that I can't even move the mouse. Of course my cpu is old, but couldn't they have designed it to complete the same task 30 seconds later with 95% load instead of 100%? That's what I wanted to understand. We can shit on intel every day, they've deserved it, I'm not trying to defend intel here.

 

[qbxwhi]

its your cpu.
update your mobo bios.

if you still have the issue after updating the bios, contact intel for a replacement.