Not inherently against a live service push, it's just a matter of being measured and selective. It would be silly not to try to capture some of that revenue, but these companies seem incapable of a middleground, they see one thing do well in a certain area and then try to shape everything else into it.
You need to see what the successes did right and learn from that. Not just convert all of your resources and IP into the same thing.
Helldivers II was clearly a success, the rest of it, not so much. There also comes a point where you need to realise what you've got and be grateful for it. It may be that in the longer run Sony can support Helldivers and a couple other services before they risk over-stretching as well as over-saturating, people have only so much time and they only have so many resources. That might be their lot.
If I was them my main focus in this area would be fostering 3-4 of the very highest tier, well balanced concurrent live services by the end of the decade that can be maintained, then beyond that the focus remains on expanding and enriching their bread and butter which is single player, with the occasional conventional multiplayer. Only endeavouring to do more services if it's a truly great concept.