I have Zelda: BotW Special Edition preordered at Best Buy for in-store pick-up. The credit card I used to place the order is no longer valid (had some unauthorized transactions and my bank is sending me a new one). So when I tried calling Best Buy's customer service line to change the payment method, they said they couldn't in fear that they'd have to cancel the order. They told me my best bet is to go in-store and update my credit card information there.
Has someone had any experience with changing payment methods at Best Buy? Or maybe I should call again to see if I get someone else?
It'll be a huge pain in the ass, speaking as an employee, but I want to say you'd still be able to get it figured out. As long as the guy you're dealing with is willing to work with you. Worst case, be a pain in the ass and get a manager involved. Your thing was ordered, your card got fucked, you should still get it.