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[RPS37]

Randomly tonight my Xbox Series X just stopped recognizing my 2TB Seagate Expansion card.
There were so many games downloaded to that thing.

i tried power cycling, resetting my Xbox, no luck.
is there a way to get a replacement for it.

oh god I don’t want to re download all of these games.

 

[Big Baller]

Call Samsung

 

[adamsapple]

Hopefully you still have it under warranty.

Is there anyone else closeby with an S or X you can take it to and see if it works fine on their system?

 

[RPS37]

Hopefully you still have it under warranty.

Is there anyone else closeby with an S or X you can take it to and see if it works fine on their system?

Can’t still be under warranty I got it when they came out

 

[Starbuck2907]

Buy a new one. Put old one in box. Return it say it doesn’t work. Get money back and have a new card.

Problem solved.

 

[RPS37]

It’s still under warranty.

 

[Big Baller]

Buy a new one. Put old one in box. Return it say it doesn’t work. Get money back and have a new card.

Problem solved.

 

[King Dazzar]

Those cards really have turned out to be a bit of an Achilles heal. At least with normal storage interface options, not only do you have much greater choice, but you can use them on other devices too.

Glad to hear yours is under warranty.

 

[OppaiNinja]

It’s still under warranty.

Last time I checked, these had a 3 year warranty which isn't so bad considering how expensive they are.

 

[Mr Reasonable]

Buy a new one. Put old one in box. Return it say it doesn’t work. Get money back and have a new card.

Problem solved.

Honestly, I see zero problem in doing this.

It's totally reasonable to expect an official memory expansion to last you AT LEAST as long as the console generation. Fuck the 3 year warranty, they ought to come with a 10 year warranty.

 

[SportsFan581]

Randomly tonight my Xbox Series X just stopped recognizing my 2TB Seagate Expansion card.
There were so many games downloaded to that thing.

i tried power cycling, resetting my Xbox, no luck.
is there a way to get a replacement for it.

oh god I don’t want to re download all of these games.

Is it still showing under the storage options (in settings) with a warning about it being too slow? I had that happen once with the 1TB card, cleaning the contacts with a bit of alcohol fixed that issue for me.

 

[RPS37]

Since it was under warranty, I paid $16 to get a replacement 2nd day air.
Already got my tracking number, now we wait.

 

[RPS37]

Update: the replacement ssd card came by ups today and we are back in business.
it says that it is recertified but we chillin. Now I got an extra 1.8TB to work with again.
gotta be a little choosy with what I download next though.