The QA Department at ZeniMax/Bethesda Threaten Strike As Union Negotiations Drag On At Microsoft

Draugoth

Gold Member

The QA department at ZeniMax, which operates Bethesda and was purchased by Microsoft for $7.5 billion back in 2021, voted 94 percent in favor of authorizing a strike, according to a press release by the Communications Workers of America on Tuesday. While that doesn’t mean a strike is currently in effect, it does mean the 300 members who are part of ZeniMax Workers United-CWA could initiate a strike if progress isn’t made at the bargaining table on their first contract.

Over 300 quality assurance testers working on Bethesda franchises like Fallout and The Elder Scrolls have voted to authorize a strike following what they say are stalling negotiations with parent company Microsoft. “We’ve had to continuously fight for what should be bare minimum,” said Aubrey Litchfield, a tester on Indiana Jones and the Great Circle.




"After two years of contract negotiations with parent company Microsoft, ZeniMax Workers United members have voted in overwhelming favor to authorize a strike. The union announced the news earlier today via a press release shared by Communications Workers of America, writing, "We’re not afraid to use our union power to ensure that we can keep making great games. All of us want to be working. We hope that Microsoft will allow us to do so with dignity and fairness to all by securing a first contract with our union.”

First reported by The Verge, the news comes after more than two years of contract negotiations between ZeniMax Workers United and Microsoft. Since the union's formation back in 2023, members have been actively pushing Microsoft for better wages, workplace improvements, and to address "key concerns, including a lack of remote work options and the company’s replacement of in-house quality-assurance work with outsourced labor without notifying the union." Last November, members of the union walked off the job in a one-day strike, to "call out the company for lack of progress at the bargaining table." Though the most recent vote does not mean union workers have officially gone on strike, it gives the organization permission to call for one, should contract negotiations further break down.

"Despite being one of the world's largest corporations, we've had to continuously fight for what should be bare minimum. Paying your employees a livable wage as a multi-trillion dollar company is the least they could be doing; however when addressed at the bargaining table, Microsoft acts as though we're asking for too much," ZeniMax Workers United member and associate QA tester Aubrey Litchfield wrote in the press release. "Our in-house contractors have been working on minimal wages with no benefits, including no paid sick time. Workers are choosing not to start families because of the uncertainty of finances. We've released multiple titles while working fully remote. When will enough be enough?"

Consisting of more than 300 quality-assurance workers across Bethesda and ZeniMax studios, ZeniMax Workers United is one of Microsoft's largest unions. Its members are known for their work across several prominent Microsoft series, including The Elder Scrolls, Fallout, and Doom. With Doom: The Dark Ages scheduled to release in just over a month, a strike could have significant consequences for Microsoft.

Meanwhile, SAG-AFTRA members who work in the video games industry continue to strike following growing concerns about AI. As of right now, it's still not clear when the strike (which went into effect July 26, 2024) might end. As it stands, any developer looking to employ SAG-AFTRA talent to perform must sign either the new Tiered-Budget Independent Interactive Media Agreement, the Interim Interactive Media Agreement, or the Interim Interactive Localization Agreement before moving forward with production, all of which offer "critical AI protection.""

"Update: Following this article's publication, a representative from Microsoft reached out to GameSpot to provide the following statement:

"Our quality assurance team is an integral part of our business and is key to our ability to deliver games our players will love. We respect the team's right to express their viewpoints and are deeply committed to reaching a fair and equitable resolution that acknowledges the teams' contributions. There has been substantial progress over the course of the negotiations, reaching tentative agreements on a majority of the topics at the table. We have presented a package proposal that we believe is fair--if accepted it would result in immediate compensation increases, even more robust benefits and is in alignment to the company’s hybrid model of 3 days in office. We look forward to continuing this progress during negotiations."



I find Microsoft's response interesting. Most of it is the usual sterile corpo jargon and legalese safespeak.

But they say they've offered reasonable terms and "even more robust benefits" when the union alleges little to no benefits. As always with such things, each side will present itself with bias and we do not know the real discussions behind closed doors.
 
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analog_future

Resident Crybaby
jay z GIF
 

Loomy

Thinks Microaggressions are Real
Should probably add this as well:
“Underpayment and costly RTO initiatives have caused many of us to put our lives on pause because our income does not match even the rising cost of living in the cities where ZeniMax insists we live and work to maintain employment,” said senior QA tester Zachary Armstrong in a press release. “None of us wishes it had come to this, but if Microsoft and ZeniMax continue to demonstrate at the bargaining table that they’re unwilling to pay us fair wages for the value our labor provides to our games, we’ll be showing them just how valuable our labor is.”
Despite being one of the world’s largest corporations, we’ve had to continuously fight for what should be bare minimum. Paying your employees a livable wage as a multi-trillion dollar company is the least they could be doing; however when addressed at the bargaining table, Microsoft acts as though we’re asking for too much,” said ZeniMax Workers United-CWA Local 2108 Member and Associate QA Tester Aubrey Litchfield. “Our in-house contractors have been working on minimal wages with no benefits, including no paid sick time. Workers are choosing not to start families because of the uncertainty of finances. We’ve released multiple titles while working fully remote. When will enough be enough?”
 

Fbh

Gold Member
MS about to give everyone a massive bonus in the most valuable currency

jon-flex-tape.gif



Engagement
 
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Kvally

Member
“Our in-house contractors have been working on minimal wages with no benefits, including no paid sick time. Workers are choosing not to start families because of the uncertainty of finances. We’ve released multiple titles while working fully remote. When will enough be enough?”

Then why did you take the job if that was what they were offering?
 

Kadve

Member
“Our in-house contractors have been working on minimal wages with no benefits, including no paid sick time. Workers are choosing not to start families because of the uncertainty of finances. We’ve released multiple titles while working fully remote. When will enough be enough?”

Then why did you take the job if that was what they were offering?
Cause no other people would accept them?
 
Just hire QA in some other cheaper country.

All those unions do not lead to people doing a better job. You get the same results for a higher price. But Bethesda is sooo cooked. Even right now it lives on Skyrim legacy and Todd, even after Starfield. Without Todd, it is over for Bethesda. Would be like Ubisoft.
 
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Magic Carpet

Gold Member
How about. Instead of paying testers, you refund every player who reports a bug 1 dollar, but only up to the point the game is paid off. 70 bugs per person seems reasonable. No repeats allowed, You have to find a brand new bug to get your dollar.
 

Ceadeus

Member
That's sad that some people work in those conditions. On the other hand I was not expecting this giant company to be paying their employees more than minimum wage.

You got to be god damn passionate to accept working in these conditions.
 

Draugoth

Gold Member
Unions and governments are a good thing; despite what the internet thinks nowadays. Just gotta be careful they don't get corrupted. Other than that, more power to 'em.

Without unions and working rights it would be literally Cyberpunk 2077
 
You accept the job or not. What is wrong with people? Not everything is a living wage. If they can't fill the job, they'll up the pay.
I took a job once overnight on the weekends as a contractor with no benefits. I didn't cry about it. I knew what I was getting into.
It got me into the field I wanted to be in at the time, and I had enough free time to get a certification and leave.
 

Loomy

Thinks Microaggressions are Real
You accept the job or not. What is wrong with people? Not everything is a living wage. If they can't fill the job, they'll up the pay.
I took a job once overnight on the weekends as a contractor with no benefits. I didn't cry about it. I knew what I was getting into.
It got me into the field I wanted to be in at the time, and I had enough free time to get a certification and leave.
There is absolutely 0 acceptable reason the 2nd most valuable company in the world cannot pay their people a living wage.

These aren't people looking for a temporary job to get a certification and leave. They're people who applied for and accepted a job with the understanding it would provide a steady income. People make family planning decisions based on this. When the cost of living starts to skyrocket and you - the 2nd most valuable company in the world - refuses to even entertain the idea of paying your staff a liveable wage, something is very wrong. Refusing to accept that this is a fucked up problem is why large companies get away with it.
 
There is absolutely 0 acceptable reason the 2nd most valuable company in the world cannot pay their people a living wage.

These aren't people looking for a temporary job to get a certification and leave. They're people who applied for and accepted a job with the understanding it would provide a steady income. People make family planning decisions based on this. When the cost of living starts to skyrocket and you - the 2nd most valuable company in the world - refuses to even entertain the idea of paying your staff a liveable wage, something is very wrong. Refusing to accept that this is a fucked up problem is why large companies get away with it.

If you take a minimum wage job with no benefits and plan to start a family off that, you're a moron that doesn't deserve more money.
 
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