shinobi602
Member
MCV has spoken to a number of indies from across the UK and while some are happier than others the message is clear many are worried that their livelihood is under threat.
http://www.mcvuk.com/news/read/indie-retailers-desperate-for-xbox-one-pre-owned-answers/0116813
http://www.mcvuk.com/news/read/indie-retailers-desperate-for-xbox-one-pre-owned-answers/0116813
- Matthew Brady Game On
They have left yet more unanswered questions. [Distributor] Gem doesnt have any info and nothing is feeding back from Microsoft. We dont know anything. The new information put to bed the issue of Kinect buying but participating retailers could be anyone! If its just the big boys, theyll be no competition. The EU is already on Steams back about restrictions and so what happens if Microsoft do it too?
Microsoft is over-complicating things. We cant get the information from Gem or Microsoft and its going to affect us for the next six or seven years. Who knows, Sony could go the same way.
- Don McCabe Chips
Microsoft has screwed the launch up big style. It is digging a big hole. Its the classic dominance leads to arrogance, arrogance leads to fall and the fall leads to a fall in sales and then they listen to consumers and become humble and being humble leads to growth.
History always repeats itself. Our industry is very cyclic and some havent completed that dominance to humble cycle. Look at THQ it became arrogant, invested in uDraw and it screwed them up. The history of video games is littered with companies that were massive in their day but took a wrong step. EA have gone through the same cycle a few times and now they have become humble again. Look at the Simcity debacle. Youd think Microsoft has looked at all the past mistakes and thought how can we do all of these.
Its another case of a manufacturer trying to control the market. Again, its a case of more questions than answers and thats not good in terms of PR. The negatives are what people remember and all retailers are crapping themselves. This is my business, why should you control my business?
But as retailers we evolve. You cant say you cant sell it. You might not be happy about it but youve got to evolve with the situation. If it doesnt sell, youll move onto something else.
- Chris Muckell Xpress Games
The latest policies do sound like a retailers minefield, but that said we don't know yet what support and how low down the chain Microsoft will be supporting with the trading in at Retailers.
Does retailers mean GAME, HMV & Tesco? Or does it mean Xpress Games and all the other indies throughout the country? Weve not been briefed on anything yet, so its hard to give a good honest judgment until weve heard from the horses mouth how/if Microsoft will be working with indie retailers.
In a nutshell it just sounds over complicated for a consumer. There are too many rules, over-complicating something that should be a simple process simply just to syphon out a few pounds of pre-owned revenue for the publisher/Microsoft.
This is going to be a minefield for all retailers to one extent or another. Imagine the fun with customer returns/unwanted gifts. It will be an interested 12 months ahead. Lets see what Sony have to say.
- Robert Lindsay Games Centre
Yet again it feels like Microsoft and publishers are still testing the water to see how far they can take this without causing a consumer revolt.
In the good times a few years ago when revenue was healthy no one really mentioned the pre-owned market. Now that all publishers are feeling the squeeze they are grasping for any short-term solution they can find. If they do implement this there will be no winners and it's clear that customers are completely against this system.
- Bryan Grieve Videogaming 24/7
Its not very good, but its better than what it was first sounding like. Its biggest impact is on new games. Staff are going to need to know about the games and I can't buy a copy several copies to give to the staff. The new lending policies mean that I cant pass one copy around to my staff and people can't lend copies to friends. Its going to damage sales of new releases.
But the possibility of having to register as a retailer is going to be a positive. It will help us because it means retailers may have to register to become a part of it, meaning the market stalls that sell games cheaply and dont pay rent cant stock games as they wont be able to register as a retailer.
I cant see registered retailers meaning just the big stores because, on the whole, publishers try and help indies. I go to a lot of Namco Bandai events and they try to help us. There are a lot of us indies in the UK and across the world, so Microsoft wont want to ignore us.
But we still dont know what publishers will charge for games and play pre-owned games and thats an issue.
- Tony Porter Games N More
Its pure arrogance. Microsoft is beyond arrogant. Its becoming like a task on The Apprentice where they just havent got a clue. To think every Xbox One owner will have a broadband connection its unbelievable. Internet is cut off for loads of reasons faulty connections, people not paying bills on time it happens.
The trade-ins for participating retailers sounds like its for larger retailers that have got the money.
I dont see the point of stocking Xbox One at the minute and customers are saying that even though they had the Xbox and the Xbox 360, they will go for the PS4 as its a gamers console, not a entertainment system. What the hell are they doing? Not everyone has internet. Some just want the game and not to play online. Those people are being ignored by Microsoft.
- Julian Slater Bits N Pieces
Its all still too vague. The pre-owned thing is fair enough but I can see EA charging a fortune. Always on is a massive blow. So many customers dont have online or play Xbox Live. People are not that loyal to a particular console that they wont switch to PS4.
Participating retailers? I dont know. Will participating retailers just have to sign up to a Microsoft website and pay a fee? Either that or it means Microsoft will sign a deal with the big retailers. But it sounds a fee based system and if so, thats absolutely fine as it makes trade-ins last longer.
If PS4 is a games console but Xbox needs to put more emphasis on the game side because it will turn people away. People already have laptops and smart TVs so we already have entertainment systems.