Quick update then going to bed.
Call amazon cs again and this time they said they had no record of my previous call or the discount. I asked the rep to please let me speak to a supervisor and after a few minutes of waiting, was patched through. I explained the situation, asked why there is no record, and if Id really be receiving my Switch by monday? She went on to tel me that they are unable to give me the discount and at first, asked me if I was willing to wait for the item. At this point I started to become agitated but remained cordial and firm. I told ger that I understood none of this is her fault but did ask her to explain to me why I was told different things. After a kittke back and forth, she assured me that my Switch would arrive no later than monday and gave me an Amazon credit in the amount of 20% of my order.
Im not sure what is going on but some of you may want to check on those promised discounts if you have received an email. The supervisor sent me a confirmation email refarding the credit but Im not holding my breath on the Switch. Id love to be wrong though. In the meantime Ill be keeping an eye out for other places to buy one.
Call amazon cs again and this time they said they had no record of my previous call or the discount. I asked the rep to please let me speak to a supervisor and after a few minutes of waiting, was patched through. I explained the situation, asked why there is no record, and if Id really be receiving my Switch by monday? She went on to tel me that they are unable to give me the discount and at first, asked me if I was willing to wait for the item. At this point I started to become agitated but remained cordial and firm. I told ger that I understood none of this is her fault but did ask her to explain to me why I was told different things. After a kittke back and forth, she assured me that my Switch would arrive no later than monday and gave me an Amazon credit in the amount of 20% of my order.
Im not sure what is going on but some of you may want to check on those promised discounts if you have received an email. The supervisor sent me a confirmation email refarding the credit but Im not holding my breath on the Switch. Id love to be wrong though. In the meantime Ill be keeping an eye out for other places to buy one.