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[UnravelKatharsis]

Just got mine in. Thanks for the heads up OP

 

[Shakka43]

Also couldn't find US. Is there a different site for us?

*EDIT* - Found it, US/CAN version is here: https://global.support.playstation.com/s/pscamera-adaptor?language=en_US

Thanks for the link, at first I was getting an error when entering the serial code but at like my tenth try it worked.

 

[mango drank]

If I were you, I would take the time and look for it.

Mate, it's free. Do a tiny little effort and Sony will do the rest. You don't even pay shipping.

All right, I done it. Took a bunch of tries to get the form to stop erroring it out. I might well try using it on my PC. I wonder if iVRy can use the PS camera yet.

 

[Rubik8]

After many, many failed attempts I got it to work by doing the following: when pasting in the serial number from a note, I right-clicked and pasted in “plain text” and it worked instantly. This was with MS Edge.

 

[reinking]

Also couldn't find US. Is there a different site for us?

*EDIT* - Found it, US/CAN version is here: https://global.support.playstation.com/s/pscamera-adaptor?language=en_US

That one just gives me an oops error when I try to enter my serial number. I hope it is not because I tried the other link first. WTF Sony. This should be easy.

 

[Orta]

Got mine.

Not getting a ps5 but got it all the same

 

[GustavoLT]

Brasil not listed!
Sold my Pro and kept my VR to play o 5!

 

[Orta]

if anyone get an email say something.

 

[apocaliptic]

My version in cuh-zvr1. Can't order one. It errors out for me in US.

 

[Oddvintagechap]

Quest 2 has zero, and you can play PCVR remotely at max settings.

0 is less than 1 tho

 

[trikster40]

Anyone having issues with the US order page? I put in my serial number, it says “oops something went wrong” and gives number to support.

 

[Eternal21]

That one just gives me an oops error when I try to enter my serial number. I hope it is not because I tried the other link first. WTF Sony. This should be easy.

Anyone having issues with the US order page? I put in my serial number, it says “oops something went wrong” and gives number to support.

I was getting the 'oops' message for both links. I'm in US. But my model is: CUH-ZVR1 (first gen), which is not what they list in the footer (CUH-ZEY1 or CUH-ZEY2)

Tried calling the number, but their hours are between 9AM-6PM pacific time so just missed them I guess.

 

[Grinchy]

And now it's telling me that a request for my serial number has already been made...

 

[Kagero]

No options for Canada and US I just filled out my address and set my postal code and put Bulgaria as my country. It went through so hopefully it worked.

 

[Elcid]

No luck for me, says oops when I put in my serial.

 

[trikster40]

I was getting the 'oops' message for both links. I'm in US. But my model is: CUH-ZVR1 (first gen), which is not what they list in the footer (CUH-ZEY1 or CUH-ZEY2)

Tried calling the number, but their hours are between 9AM-6PM pacific time so just missed them I guess.

Mines first-gen too. I can’t imagine why it wouldn’t be supported, it’s just an adapter. I’m going to call tomorrow.

 

[Romulus]

0 is less than 1 tho

Got you covered there too. You can use the Quest link cable for PC games instead of wireless.

 

[TLZ]

No luck for me, says oops when I put in my serial.

Did you put in the processor's serial? The little black box.

 

[Grinchy]

So apparently, for the US link, these error messages we keep seeing mean nothing. Some people have sat there spamming it over and over again all day to finally get in. I've seen 2 or 3 different error messages now and they just keep alternating between them.

Don't take them too seriously, the site itself is just fucked. Sony didn't handle this little adapter process well at all.

 

[DinoD]

Not working. Australia here.

 

[Elcid]

Did you put in the processor's serial? The little black box.

Yup

 

[clintar]

Been trying randomly all day. It just doesn't work. Sometimes it gives the oops. Sometimes it just doesn't do anything after putting in the serial number from the box

 

[Shmunter]

What a bunch of fucking numpties making this a process. Won’t even take my serial number. I can see myself not having access to my VR way into the PS5 ownership.

 

[Knitted Knight]

Like I said in the OP. Bookmark the link or the thread. It's bound to work eventually and this is not a limited time offer. It has worked for some but not others.

 

[Shmunter]

Probably a phishing site

 

[Knitted Knight]

Probably a phishing site

 

[Synless]

Got mine. It kept giving me an error and I kept hitting reload until it worked. Only 5 reloads and it was done.

 

[Shmunter]

Yeah, went through this try. ‘Well be in touch soon’

Err, how about just giving me a delivery date

 

[Bankai]

I had to call the playstation hotline for it to work. Got a repeated error message on the website. Had to mail them a photo of the back of the PSVR unit and all should be fine now.

 

[Shmunter]

Email received...shipping mid Nov...if granted. Why put that in Sony?


About your request

Your request for a PlayStation®Camera Adaptor has been received.

We will contact you again about the status of your request. If granted, shipments are expected to begin around mid-November 2020.

Make sure you check out our in-depth FAQ to find out more about using the PlayStation Camera Adaptor: https://playstation.com/camera-adaptor-faq

We sincerely thank you for being a loyal PlayStation®VR owner.

Regards,
The PlayStation Team

 

[WelshBluebird]

Email received...shipping mid Nov...if granted. Why put that in Sony?

Probably because they are specifying it is one per household - so if you have already requested one but try again, they probably won't ship you a second one! They could have worded it better though - or do address validation on the form instead!

 

[Knitted Knight]

Email received...shipping mid Nov...if granted. Why put that in Sony?

We need to talk...

 

[Shmunter]

We need to talk...

Talk away

 

[Knitted Knight]

Talk away

I'm dm you the address. Go alone, at night, don't bring a cell.

 

[Reptars Revenge]

OK I just deleted the last number then reinserted the number and pressed enter 10 times and it worked.

 

[Eternal21]

OK I just deleted the last number then reinserted the number and pressed enter 10 times and it worked.

Thanks for the tip. I gave up trying yesterday, and was going to call, but have no patience for the phone, so gave this a try, and after about 10 attempts the thing finally went through.

 

[Grinchy]

Between yesterday and today, I did that delete last number and type it back in thing 100+ times. Still not happening.

After the mess of trying to get PS5 preorders, why does this free and necessary adapter feel like yet another big lottery I'm supposed to feel lucky to get?

 

[A.Romero]

I have the camera for PS4 but not PSVR. It's a bit disappointing that the accessory compatibility won't carry over...

 

[Reptars Revenge]

Thanks for the tip. I gave up trying yesterday, and was going to call, but have no patience for the phone, so gave this a try, and after about 10 attempts the thing finally went through.

No prob glad it worked. Yeah I like this method to avoid 100 captcha

 

[Dthomp]

I actually got to the address portion on the US site, but it doesn't seem to want to let me click the submit button...this is annoying

 

[trikster40]

If you were getting errors yesterday in US, try again. It’s working now!

 

[Ge Os]

Mexico not listed (neither US or Canada and apparently some other countries).
Will try againg later/tomorrow.

 

[Grinchy]

If you were getting errors yesterday in US, try again. It’s working now!

80 more tries, no go

 

[Psykotik]

worked for me

 

[clintar]

Yeah, finally worked for me first try today

 

[Grinchy]

I'm starting to think that trying the first link when this thread was posted (the EU one) has locked my serial number. Using that link brings me to the address part every time (but a US address can't be put in). The US link just tells me most of the time that the serial has already been registered. We're talking hundreds of tries deleting the last number and hitting Next again.

 

[Knitted Knight]

I'm starting to think that trying the first link when this thread was posted (the EU one) has locked my serial number. Using that link brings me to the address part every time (but a US address can't be put in). The US link just tells me most of the time that the serial has already been registered. We're talking hundreds of tries deleting the last number and hitting Next again.

UPDATE #2: PlayStation Support

It works:

I had to call the playstation hotline for it to work. Got a repeated error message on the website. Had to mail them a photo of the back of the PSVR unit and all should be fine now.

 

[Eternal21]

I'm starting to think that trying the first link when this thread was posted (the EU one) has locked my serial number. Using that link brings me to the address part every time (but a US address can't be put in). The US link just tells me most of the time that the serial has already been registered. We're talking hundreds of tries deleting the last number and hitting Next again.

It's not that. I went to the EU link first as well. Then the US link wasn't working the first day. Then the next day the US link worked on about 10th try. If you tried that many times, then just give them a call.

 

[Knitted Knight]

UPDATE #3: This is what it looks like.

Source: Here

 

[Shmunter]

UPDATE #3: This is what it looks like.

Source: Here

Wtf is that monstrosity. Looks like Sony is doing everything Large