More questions flooding in.
Hello! Thanks for doing this AMA. I must say, I wish it had happened before you actually rolled out the recent platform changes. That would have helped us trust you; as it is, everyone is saying this is "just damage control".
I choose to believe that you are going through a stressful reorganization, and it's understandable that things weren't thought through perfectly. The hilariousness of official Twitch vods and many game devs' own streams getting muted is part of why I think so, and the poor timing of your community communications can be seen as part of the same thing. Hopefully, it's not too late for us to have a meaningful dialogue, and for things to be a little less hilariously terrible than they have been for the last ~18 hours.
So, here's my question: which of the following are on the table?
Audio:
Turning off audio muting altogether. Sounds like you're under a lot of pressure on this, but hey, maybe it's possible.
Removing video game OSTs from the database. You are a video game streaming service; it is fair use for people to stream and save recordings of gameplay; it is completely absurd that your system is flagging the very content your platform is intended to host
Muting things much more selectively. Half hour chunks are the most heavy-handed, experience-ruining way to do this; only a tiny fraction of copyrighted songs last anywhere near that long; you are removing access to huge amounts of your content creators' hard work. Why not just mute the actual part that matches?
Increasing the stringency of the content-owner submission process, to avoid abuse cases like this one that we've seen across youtube for a while now.
Treating users as innocent until proven guilty when making counterclaims. Given the erratic nature of the detection algorithm, the inevitable slowness of any manual investigation process, and the fact that videos are most relevant to communities shortly after they are released, it would be a HUGE improvement to user experience and community health if contested mutes were reversed until investigated.
Saving VoDs:
Only deleting old saved VoDs that haven't been watched. You mentioned in your blog post that "80% of [y]our storage capacity is filled with past broadcasts that are never watched." So, go ahead and delete those! But don't delete the archives of famous streamers who are no longer active! That is valuable history! Preserve it!
Allowing us to save VoDs forever again, at reduced capacity. Maybe only once they cross a viewership threshold?
Allowing highlights to be longer than 2 hours. Many speedruns, e.g. Wind Waker, take longer than this. Making everyone painstakingly break their runs into 2-hour chunks is sad

I fully understand that not everything I'm asking for here is possible; my intention is to get a sense of what is possible. Our trust in you is shaken, but you have a golden opportunity to regain it. Show us what you're willing to do!
We're not going to roll back, but we're moving fast on making many of the other changes you've suggested.
You recently promoted a broadcast by Steve Aoki (at twitch.tv/steveaoki) which did not contain any gaming related content. When other, smaller streamers (such as gootecks) tried to cast similar party/concert streams, you told them to go to a different website, since the Twitch Rules of Conduct specify that Twitch isn't for non-gaming content. What is the reason for this?
We secured the licensing for something we thought that the community would like as a test. Aoki is a huge gamer and popular with Twitch, so we thought it would be a fun thing to do for everyone. Based on the community response, it looks like people enjoyed it.
Why do you still hate the FGC?
Why are you still beating your wife? {Poster's note: Anyone want to fill me in on the context here?}He edited: (Statements disguised as questions aren't questions) Implying that it is a loaded question being asked.
I'd like to state that I understand why these changes are being made and that while it doesn't make me particularly happy, it is necessary to improve and grow the service. However, I think the way this is being handled is poor and the timing at which all these changes are happening is also terrible. A bit of work can be done on Twitch's side to ease the adoption of these policies.
Regarding the VODs, I agree that not everything needs to be kept forever. I run my own redundant arrays at home and I too, tend to clean up from time to time as space isn't unlimited nor free. However, the metrics you are using to justify the 14 day policy is flawed. The reason why nothing gets viewed past that timeline is not because there is no interest, it's because the tools we are offered are pretty bad. If you want to view past broadcasts, you have to either remember the title of the broadcast to find it or search for it through different means that are all independent and lacking.
For example, it is currently impossible to search for a streamer playing a particular game. You can search for a streamer, or a game, but a simple concatenation of both is impossible. I think there are improvements to be made to the way we can search material, and these improvements could change your data considerably.
I was going to comment on the highlight creation tool being very impractical. But it seems it has improved a bit since last I used it (and gave up on it entirely back then). Keep up the good work on that end to make creating highlights and editing easier.
Moving on to the bigger issue, muting streams that has soundtrack that violates some form of copyright. Whenever I play games (streaming or not), I enjoy listening to music. Now if I decide to stream, I will have to turn off my music or my VODs (and I assume the stream itself eventually) will be muted.
Again, I understand why these changes are being made, but I think there should be some work done between Twitch and streaming platforms to develop ways to allow music.
Currently, most streaming platform (OBS, twitch to name the bigger ones) allow scenes where you can select what can be viewed. However, nothing exists to select what can be listened to. I understand that Twitch has no direct role in helping develop this, but at this time, Twitch is ready to enforce something that will hurt streamers, and I do think in the end it will hurt Twitch itself. I believe it's worth investigating this path as it will please the streamers, the viewers (a lot prefer music-less streams) and possibly improve your image towards the community.
Hopefully this gets your attention and doesn't get lost in the reddit blackhole. You have done great work up to now, and I understand there is a timeline to follow when <rumors> happen, but you should not lose focus on your community.
And now for the actual questions:
1. Are there any plans to improve the search engine for VODs?
2. Are the current VOD lifetime values set in stone or are you willing to re-evaluate (shorter or longer)?
3. Is Twitch interested in improving the streamer's experience by working with streaming platforms?
3.1. If not, does Twitch have a plan to help the streamer to extract the infringing audio while leaving the rest intact?
Thank you,
lorcas
Yes, this is part of a massive investment in VODs for Twitch that will include
The current lifetimes are a massive increase over the previous, and we will be trying to increase them further in the future.
(and 3.1) We fully intend to find ways to have music be a great experience on Twitch. We know you guys love music, we love music too and want to keep it as part of Twitch.