Actually I find Steam to be more and more anti-consumer pro-developers and publishers. This healine sounds like an out of touch statement to me after my recent experiences with Steam.
- These mandatory 60GB, or even 110GB, patches are insane! PlayStation has optional patches, but on Steam the "Play" button just changes to "Update" when there is an update. I recently wanted to play KCD2, clicked on the game's shortcut, Steam opened and started downloading the damn 60GB patch. I had to wait an hour and a half at my speed to play the game.
- This patch broke the game. Literally softlocked the quest for me. And with these mandatory patches you can't downgrade, you can't uninstall the patch. There was a quest where you had to find Goatskin, and I saved last time precisely before I talked to him, failed the dialogue and just quit for the day. After the patch, after waiting, I turn on the game and there is no fucking Goatskin. I googled it and many people say that yes, it disappeared after the patch and thus softlocked the quest. Waiting for a fix. Patch you ass!!!
-Another example. I wanted to play GTA. I hit the shortcut, then Steam started loading, then Steam started its update, I waited for Steam to update, then the game got an update (this time a small one, but still), I waited, then the f-ing Rockstar launcher started loading, I waited, then the f-ing Rockstar launcher started its own update, I waited. It took me maybe 3 minutes for the game to actually start loading
"we put customers at the forefront of every decision" - bullshit!
I understand that they didn't really have much of a choice, Rockstar is forcing their stupid launcher, but it's still definitely an anti-consumer, pro-publisher choice.
Or how people in countries without PSN support can no longer buy Sony's games on Steam, when before they used to.
it is so dishonest to say such words after the customer experience is constantly suffering because of your pro-publisher anti consumer choices
Be f-ing honest, say: "Steam continues to grow because there is infinite amount of chinese and Steam becomes more and more popular in China after Black Myth Wukong (and other chinese games) sucess." "And about customers experince: we took a shit and pissed on that, who cares about customer expirience, LOL."