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Valve, "Steam continues to grow because we put customers at the forefront of every decision" (Steam Year in Review 2024)

Pandawan

Member
No, you dont have to. I told you already, but you waived it away as playing "offline" would be some crazy, weird shit. Its the same as you would download GOG installers or putting a disc into yr Playstation2. 🤷‍♂️ And I even agreed with you...that there is room for improvement if Steam could implement an option that updates are being triggered only manually. But thats moaning on a very high level right here....and I dont really get why you are so mad about it now.

I was not mad initailly. I spoke about the headline. "We put customers at the forefront of every decision". I showed examples of where Valve put relations with Sony/Rockstar/Other Publishers on the forefront, not customer expirience (but forcing their inconvinient launchers). I showed examples how my customer expirience with forced update is not looking like they put customer expirince on the forefront. Then people started to argue that i am a fool. like my PC is bad, how i don't get anything, how i can easily ccurcomvent this and they started to bring comepletely nonsensical arguments and i then i became mad.
You posted a lot. Link to the post where you addressed this then.
I will not do this. Read if you want to get it. I really typed enought for anyone to get me if they want. But it seems like if you don'T want to understand. You want to argue. And probably this is case with all of this conversation.

I am tired of saying the same things over and over more than you.

And people still not get it. I say this is inconvinient. This is definatly not puting customer expirience of the forefront. And still people come and propose another inconviniences to curcomvent this thing.

And nobody still just don't get it that i am speaking about is this dishonest headline and how my inconvinience contradicts it.
 
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Topher

Identifies as young
You want to argue.

Animated GIF
 

pudel

Member
I showed examples of where Valve put relations with Sony/Rockstar/Other Publishers on the forefront, not customer expirience (but forcing their inconvinient launchers).
But bringing these publishers on the store is also some kind of "customer friendly" decision....because customers want these games on the store. Its just the shitty implementation which annoys people....but than again...thats not steam's decision but the publishers one!
 

Pandawan

Member
But bringing these publishers on the store is also some kind of "customer friendly" decision....because customers want these games on the store. Its just the shitty implementation which annoys people....but than again...thats not steam's decision but the publishers one!
They put relations with Rockstar and Sony on the forefront. Putting customer expirience on the forefront is saying: your launchers are inconvinient for out players. And we put players on the forefront. So or you make you launcher optional or leave our plaforrm. I don't know about Rockstar, but Sony will 100% stay on Steam.

Maybe it is not the best decision. I get it. Sony will definalty stay, but Steam may loose some publisher who will not agree. But that would reaaly mean Steam puts players on the forefront.

And what they are doing now is - realtions with Rockstar first, players expirience second. This is fact. If they care more about pleasing publishers (so they will stay on their platform) this is by definition is not putting customers on the forefront.

And we also went throught this already. Companies already left Steam. EA left. Ubisoft. And it was not the end of the world for Steam. I as a customer preffered times without third party launchers but also without EA on Steam.

Than they returned. You just can't please them enought, if they want to leave you can't please them, they will. And eventually they will return. So will Rockstar if they will leave for ban on their launcher. Just stick your words and really put customers first.

Valve has the power to stand for players, Steam has the ability to pressure publishers and refuse launchers, Steam is too big for them to lose. But Valve don't do it = not puting players on the forefront = putting publishers on the forefront.

AND I AM NOT NOT SAYING THIS IS THE RIGHT THING TO DO to fight publishers! I don't know. Maybe Valve is right to not pressure publishers. But if they choose so they definatly can't say they put players first, they by definition chose to put players second. Again. Maybe they right to do so. But this headline is billshit then! This headline contradicts reality. In reality customer expirience - second, pleasing publishers to stay on Steam first.
 
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GHound

Member
Well then they should make the best customer oriented decision and start firing the programmer sock wearing furry retards that will go so far as to reject Japanese Vita games because they hurt their feelings.
 

Topher

Identifies as young
If I understand correctly, you can stop a game from automatically updating, but if it is not up to date, you will not be able to play it unless you are in offline mode, or unless you use the Steam API.

Ah....ok. Well then if not having to update is someone's big beef then playing in offline mode seems to be the way to go as pudel pudel has mentioned more than once.
 

Minsc

Gold Member
1. Make online games servers not allow players with old versions, that's it. That's how it works. You boot online game with old patch and it must say: YOUR GAME VERSION IS TOO OLD, GO UPDATE BEFORE YOU CAN PLAY ONLINE.

Or force patches only for multiplayyer games.

That's absolutely no reason to force players to download huge patches for single player games. You bring comepletely nonsensical argument.

2. I have 100 Mbps internet, and I have fast enough M2. My internet and PC are fine. You are straight just making up things to defend this nonsense. You just staight up assumed (and speak like it is a fact) that i have a bad PC and bad internet, while this is not the case.

110 GB is a lot. With 100 Mbps internet, I download it in an hour and a half. Damn. Even if you have a 500 Mbps professional internet you will still wait almost half an hour before you can play a game you played fine yesterday.

And your advice is like when new games barely works, developers say: buy a better PC. This is terrible. Instead of optimizing their games, they say: upgrade your PC, while their damn game barely starts even on good PCs.

My internet is fine, my disk is fine, my PC is fine. Forced 110 GB updates are not fine! You are completely out of the touch if you really believe me is the problem, not forced 100 GB updates in single-player games. I don't want this update, I don't need it, sometimes it breaks my game, and I still have to download it.

I'm starting to feel like I'm talking to some bots that Valve sent. I can't imagine real people defending this nonsense, bringing up such stupid arguments: go upgrade your internet, go upgrade your PC, online games require it (while i am talking amout games that don't even have any online mode and online games for decades knew how to not allow players with old versions), the problem is you., bla bla. Some kind of Black Mirror in real life. I have NORMAL INTERNET. It's not about it. You are straight just making up things to defend this nonsense. You just staight up assumed (and speak like it is a fact) that i have a bad PC and bad internet, while this is not the case.

I highly doubt the patch is actually 110GBs, they are only as big as the data that is needed. If it is actually a 110GB download, that's pretty uncommon and on the developer.

I don't know, what can I say. Those are Steam's terms. If you don't like them, use a different platform.
 

HeWhoWalks

Gold Member
It's like watching Epic throw haymaker after haymaker while Valve stood there smiling, relatively unphased. Tired themselves out and Steam remains the best place for PC!

GOG for #2, because they have some retro stuff that's not on Steam, such as older Silent Hill games.
 
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Pandawan

Member
I highly doubt the patch is actually 110GBs, they are only as big as the data that is needed. If it is actually a 110GB download, that's pretty uncommon and on the developer.

I don't know, what can I say. Those are Steam's terms. If you don't like them, use a different platform.








In December i had to literally download a 110 gb patch for Stalker 2 . A few days ago 62 gb download for KCD2. I am not exagurating.

This started to become a commong thing! Twice in a row games i played had this! Thats why i tell this statement about customer expirince first is a complete nonsense. 110 gb mandatory updates is the opposite of good customer expirience
 
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RafterXL

Member
It's like watching Epic throw haymaker after haymaker while Valve stood there smiling, relatively unphased. Tired themselves out and Steam remains the best place for PC!

GOG for #2, because they have some retro stuff that's not on Steam, such as older Silent Hill games.
I love GOG, but there is only one Silent Hill game on that platform, Silent Hill 4.

1. Make online games servers not allow players with old versions, that's it. That's how it works. You boot online game with old patch and it must say: YOUR GAME VERSION IS TOO OLD, GO UPDATE BEFORE YOU CAN PLAY ONLINE.

Or force patches only for multiplayyer games.

That's absolutely no reason to force players to download huge patches for single player games. You bring comepletely nonsensical argument.
The entire reason Steam exists is to keep games up to date and keep people from having to look elsewhere for patches, etc. The reason it forces patches is because that's is it's entire design. And if you really don't want to update your games, then go into offline mode and you don't have to.
 

Pandawan

Member
The entire reason Steam exists is to keep games up to date and keep people from having to look elsewhere for patches, etc. The reason it forces patches is because that's is it's entire design. And if you really don't want to update your games, then go into offline mode and you don't have to.

1. You made this reason up. Steam exists to sell games and create a great experience for those who play it. Steam exists to make it easy for you to buy and play games.

2. I never said that Steam should force you to look elsewhere for updates. Just being able to cancel an update if you don't want to is perfectly fine. Playstation allows it. Steam don't

3. Once again, you're telling me to do something that makes my experience worse. And I'm saying all this because I'm commenting on how false that statement is.:

"Steam continues to grow because we put customers at the forefront of every decision".

Mandatoty huge updates are making customer expirience worse. If you think forcing people to download a 110 gb update to reaquire the ability to play game they already played fine yesterday is a good customer expirience you are completely delusional.
You ve already downloaded the game, you played it and now your Play button is locked and is replaced with Update button and you have to w8 for dozens of gbs to download instead of playing. Or loose social (and some other functions) and play offline. This is nothing like "put customers at the forefront of every decision".

"put customers at the forefront of every decision" is if Steam deliveres you an update and if you want it - you download, if you don't - you just cancel and update and play the old version.
Beign forced to do something you don't want is an awfull customer expirience.
 
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RafterXL

Member
1. You made this reason up. Steam exists to sell games and create a great experience for those who play it. Steam exists to make it easy for you to buy and play games.
I did not make this up. How old are you?
Silent Hill 4..... is an old Silent Hill game. What are you even arguing here?
I'm not arguing, I'm repeating your own words back to you. You said GOG was a great alternative because it had games like the old Silent Hills, where Steam doesn't. In truth, they each have exactly 1 old SH game. Are ok, do you have dementia?
 

Minsc

Gold Member








In December i had to literally download a 110 gb patch for Stalker 2 . A few days ago 62 gb download for KCD2. I am not exagurating.

This started to become a commong thing! Twice in a row games i played had this! Thats why i tell this statement about customer expirince first is a complete nonsense. 110 gb mandatory updates is the opposite of good customer expirience


That's on the game, not Steam. The devs decided to update the entire files, yell at them to do Delta updates and only update what changes. Apparantely the entire game's file changed.
 

HeWhoWalks

Gold Member
I'm not arguing, I'm repeating your own words back to you. You said GOG was a great alternative because it had games like the old Silent Hills, where Steam doesn't. In truth, they each have exactly 1 old SH game. Are ok, do you have dementia?
Ah, yeah, you're one of those types of posters.
 

Pandawan

Member
Pandawan Pandawan

Might want to stop wasting your time on that one, my friend. There's unhinged and then there's people like that.
I am easily triggered( I understand that i can't explain this basic things to people who don't want to understand them but I'm just bursting with a sense of injustice when people say that 2+2=5, when people say that my terrible consumer experience is the norm, and Valve is right that they deliver such an awfull customer experience and then brags "we put customers at the forefront of every decision".
 
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I am easily triggered( I understand that i can't explain this basic things to people who don't want to understand them but I'm just bursting with a sense of injustice when people say that 2+2=5, when people say that my terrible consumer experience is the norm, and Valve is right that they deliver such an awfull customer experience and then brags "we put customers at the forefront of every decision".
Well you certainly haven't found a better service, have you?

You are lucky to even get a human to reply to you these days with most companies. I guess my question is which wonderful alternate dimension did you came from that made you think Steam is so horrible in comparison.
 

Pandawan

Member
Well you certainly haven't found a better service, have you?

You are lucky to even get a human to reply to you these days with most companies. I guess my question is which wonderful alternate dimension did you came from that made you think Steam is so horrible in comparison.
an absolutely incoherent question that for some reason is addressed to me but has nothing to do with what I said. some comparisons, search for a better services, alternative dimensions. are you drunk?

i don't compare anything to anything, ask someone else if you are looking for a better Steam alternative.

Judge Judy No GIF by Agent M Loves Gifs
 
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