LOL
Welcome to the early access. Now people see why most say the first couple weeks of an MMO are unstable and why on patch days never take off from work because they never come back up on time.
Ehh, to be perfectly honest, I don't think this game has enough MMOness to it to justify much of the mess. If it is all down to accounts, then they have a terrible back-end account system that they should've fixed ages ago.
I hate to do the comparison thing, but Path of Exile had more online dependent features (some of them pretty damn basic) that could break like: linking in chat, linking your account between the game and the forums that allowed verifying items/skills, safe trading, etc. and I'm sure they had way less people involved in doing that, with far better results. They also had around 50-70k people simultaneously near launch, so it is not like they had it easy.
I'm not saying PoE didn't have some issues at launch too, but when you think back at all the stuff Gaz can't do, like stacking crafting elements without breaking the game (or so they claim), and the other stuff that is just kind of an after thought in an "MMO" (like their whole social features), you begin to question just how competent they are at some of the stuff, or who they are trying to kid with that label. And yes, I know the MMO label is pretty general and ambiguous. I think at some point it began to mean something more than its literal definition and they are playing to that expectation by using it prominently.
I could also understand how launching their new forums would be a problem if they had all those 'game <-> site' systems in place as well, but they don't. Heck, their official site is one of the worst online game-related sites I've seen. They don't even have proper, relevant or up to date information about the game or your account, something they should've put an intern to do months ago, and I can't imagine their new forums are anything special either.
That said, this is more of a general rant than "OMG why is gaem no UP yet?!" post (I can't even play right now

). I don't envy their position and I'm sure they are probably tired and working their hardest to get everything going, but I just hope they are good at iterating quickly and improving the game over time. Some things just make no sense.