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The PS5 Pro shipping and delivery thread

Apeopleman

Member
On the east coast of the US. Pre ordered right when the pro went live. Still hasn’t shipped yet. I have PS plus so it is free express 2 day shipping for me. Not sure if it will get here by release day tomorrow, we shall see

This is on ps direct btw
 
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Matt_Fox

Member
Q: Do you attach the disc drive to the PS5 Pro straight away before turning it on for the first time, or do you get it set up with your account and games, and then attach the disc drive?

CGrhBK5.png
 
D

Deleted member 848825

Unconfirmed Member
OK, I'm starting to get some where. Just now received an email saying my John Lewis Pro order has been dispatched. And also an additional email confirming my two year warranty. DPD to advise delivery date which is within the next two working days... we're getting there. After all we did land on the moon apparently.
 
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DJ12

Member
John Lewis have royally screwed mine up. They're now unable to confirm a delivery date and have told me its delayed by at least 24hrs. Stuck now as they are refusing to refund me and unable to confirm when it will ship. Fucking mess. I've raised a complaint. Never again.
Well mine was stuck at processing for days saying one had been allocated to me.

So I sent them an email and it turns out because I ordered a disk drive which they haven't got they weren't going to send the console out. No where did it state this on their site while ordering, it said delivery delayed on that single item, not the entire order.

Arseholes.

They've taken payment now, so hopefully I'll get mine by Friday, still chance for tomorrow I guess, will see when they send confirmation of shipping.
 

jshackles

Gentlemen, we can rebuild it. We have the capability to make the world's first enhanced store. Steam will be that store. Better than it was before.
Still preparing to ship.

Estimated delivery: tomorrow

Meryl Streep Doubt GIF
 

Kamina

Golden Boy
Funnily enough, DHL sent me a message indicating that it will arrive toorrow, while on PS Direct it says November 12th
 

Sethbacca

Member
On the east coast of the US. Pre ordered right when the pro went live. Still hasn’t shipped yet. I have PS plus so it is free express 2 day shipping for me. Not sure if it will get here by release day tomorrow, we shall see

This is on ps direct btw
I'm up in Maine, still no love here either. Probably hasn't been a pickup from whatever warehouse is distributing to us or something.
 

tTHANOSs

Member
US direct is shipping my pro from Ontario Canada lol what. Doesn't say exactly from where though. Also signature required but can pre-sign.
 

RedC

Member
I preordered the PS5 Pro on the day preorders were made available from PS Direct, and my order status has been stuck on Preparing to Ship since Friday but it's somehow supposed to be delivered tomorrow?

Im Worried GIF by Big Brother
 

yogaflame

Member
Enjoy your Ps5 pro Neogaf community. Please show some picture of your ps5 once you get it, and make your own reviews or impressions on games you will run on ps5 pro. I hope too see how Stellar blade runs on ps5 pro. Next year if I get an extra budget I will get a ps5 pro.
 
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sainraja

Member
Mine is being delivered tomorrow. Now I need to sell my current PS5; has anyone else sold theirs and if so, how much did you get for it? I have dbrand plates and since I won't be able to use those on the Pro, I might sell it with those on, or do you think better chances with original plate and selling dbrand separately?
 

Sethbacca

Member
Mine is being delivered tomorrow. Now I need to sell my current PS5; has anyone else sold theirs and if so, how much did you get for it? I have dbrand plates and since I won't be able to use those on the Pro, I might sell it with those on, or do you think better chances with original plate and selling dbrand separately?
I sold an OG disc edition with DBrand retro dark plates, skate stand, and included the 2tb nvme drive and ssd heatsink cover for $450 to someone I know. I could probably have gotten a little more but I didn't feel like dealing with randos. My other with 1tb ssd/heatsink cover and regular plates went for $350.
 
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Kuranghi

Member
Sounds more like a TV issue to me, I'm able to get 5.1 out of Switch on a Samsung QN900B and QN900D without directly going though a soundbar. My switch goes through a RetroTink 4K and a HDMI 2.1 switch.

As mentioned in my post that's because the QN900B and QN900D have eARC and leaving the Switch audio settings on "Automatic" will give you surround sound with having to go into the soundbar directly.
 

Katatonic

Member
Mine still says preparing to ship for delivery on 11/7. I wonder if there's a distro center nearby and that's why.
 
Mine is being delivered tomorrow. Now I need to sell my current PS5; has anyone else sold theirs and if so, how much did you get for it? I have dbrand plates and since I won't be able to use those on the Pro, I might sell it with those on, or do you think better chances with original plate and selling dbrand separately?
A description of everything would be good. Controllers, covers, games, charging dock etc.
 

Codeblew

Member
I preordered the PS5 Pro on the day preorders were made available from PS Direct, and my order status has been stuck on Preparing to Ship since Friday but it's somehow supposed to be delivered tomorrow?

Im Worried GIF by Big Brother
Yeah, same with me. I hope it is stored in a warehouse close by...
 

saintjules

Member
I preordered the PS5 Pro on the day preorders were made available from PS Direct, and my order status has been stuck on Preparing to Ship since Friday but it's somehow supposed to be delivered tomorrow?

Im Worried GIF by Big Brother

Yeah, same with me. I hope it is stored in a warehouse close by...

Make sure you check on FedEx site if you registered an account. It will provide better updates than the Merchant's site.
 

saintjules

Member
How? When I don't have a tracking number since it's still "Preparing to Ship" on PS Direct.

I would if I had a tracking number.

If you have an account with your address on there FedEx can see the destination the order is going at time of shipping and update information on your profile. That happened when I was getting my base PS5. They sent the info to me before the tracker fully generated.
 
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I gotta run some errands tomorrow so I'll make sure I'm near Best Buy around 10am.

Unfortunately I also have a Pro coming in via Direct which I will have to return (or the Best Buy one) as I forgot that I had my girl snap one too just in case and we never cancelled it.
 

jshackles

Gentlemen, we can rebuild it. We have the capability to make the world's first enhanced store. Steam will be that store. Better than it was before.
Just got my shipping notice. They're shipping it from about 100 miles away from me, so I guess that's why they waited til the last minute to ship mine. UPS says it'll be here tomorrow.
 

RedC

Member
If you have an account with your address on there FedEx can see the destination the order is going at time of shipping and update information on your profile. That happened when I was getting my base PS5. They sent the info to me before the tracker fully generated.
I went to PS Direct Customer Support and a message popped up about PS5 Pro Pre Orders - "If you pre-ordered a PS5 Pro console direct from PlayStation, your order should ship on November 6, 2024. Tracking information will be available later that afternoon"

lord of the rings queue GIF
 
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saintjules

Member
I went to PS Direct Customer Support and a message popped up about PS5 Pro Pre Orders - "If you pre-ordered a PS5 Pro console direct from PlayStation, your order should ship on November 6, 2024. Tracking information will be available later that afternoon"

I'd still try the method mentioned, but if they're saying that then should be fine.
 

Codeblew

Member
I went to PS Direct Customer Support and a message popped up about PS5 Pro Pre Orders - "If you pre-ordered a PS5 Pro console direct from PlayStation, your order should ship on November 6, 2024. Tracking information will be available later that afternoon"

lord of the rings queue GIF
I just got my shipping email with tracking info. Any luck yet?
 

danklord

Gold Member
Confident shipments will confirm shortly, but if not you can likely just go pick one up at Best Buy and then return the PS Direct one if it takes a while to ship.
 

Kamina

Golden Boy
Enjoy your Ps5 pro Neogaf community. Please show some picture of your ps5 once you get it, and make your own reviews or impressions on games you will run on ps5 pro. I hope too see how Stellar blade runs on ps5 pro. Next year if I get an extra budget I will get a ps5 pro.
Since buying a disc drive will take some time i may actually buy stellar blade 🤔
 

Sushen

Member
I got a shipping notice from UPS while Sony website still says preparing to ship and no email from Sony. Yay?
 
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