After the release of fucking COD aka yearly printing money machine, yeah2% increase for content and services has to be horrific, right?
No one can come up and say with a straight face that everything is OK, COD didn't move the needle for GP aka the best deal in gaming that people don't give a fuck about because they're happy paying for the games they actually want to play or keep playing the same games they've been playing for years without the need of that service
MS going hard on publisher mode and preparing every big game they had/have to be ported to PS4+5 and Switch is going to be their only saving grace