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What damaged the Xbox brand the most over the years?

What damaged the Xbox brand the most over the years?


  • Total voters
    557
  • This poll will close: .

James Sawyer Ford

Gold Member
The huge drop in hardware sales coincided with the announcement of porting their games to other platforms. That was the final nail in the coffin for an already struggling brand.

This drop happened before that announcement though.

The results for 2023 were abysmal, the executives saw there was no recovering from that. They then pivoted in 2024 to save the business.
 

BlackTron

Member
That Xbox One reveal killed my interest in the brand that generation. And the 360 was my main console the generation before. They took steps to recover and I have a Series X but I think they drove way too many people away.

That's the big one to me at least. Younger people getting into gaming have a lot of options now too and not sure how Microsoft's branding comes off to them.

They did take steps to recover, I got a Series X too. In hindsight, I just liked the hardware, and I could not suspend my disbelief enough to think that after all their screwups they would keep doing the same shit. They kept doing the same shit...it was honestly way worse than I thought it would be and my expectations weren't crazy. When people own tons of game systems, give a free pass after shitting the bed for a decade, and still sell the system, you simply suck. No one has more money than MS to finance game development, they simply are not good at managing this task.
 

Soodanim

Gold Member
RROD was bad, but people were already in the system and they (eventually) took responsibility and fixed everyone's faulty consoles. I don't feel like that hurt them too much. Maybe I'm misremembering.

From the poll options, I can't help but think that it was the always online Xbox One that hurt them the most. That turned people away before their new console even got to market, despite MS having their minds changed.

But first post nailed it, it's a compound issue that knocked down customer loyalty, confidence, and ultimately reason to buy over the course of a number of years.
 
The most obvious is they never really recovered from the Xbox One( specifically the 2013 reveal set the tone for the generation), but pivoting at the back end of the 360 era from what worked just to catch the motion control hype train ( that the Wii was losing momentum with by 2010) was where they initially fucked up and it's just snowballed trying to correct course.
 

nial

Gold Member
I just told you the top ten games sold are the same roughly on both platforms combined units wises, now you are bringing the PS4 into it because?
I was already comparing the peak of both brands when it comes to first-party sales and why even Xbox at its peak can't compete with PlayStation.
There's only a couple of games on the PS3 that sold over ten million as well, which is, you know what we were discussing.
The problem is that you started the discussion with the impression that It was about Xbox 360 vs. PS3, and not just about Xbox's peak vs. PlayStation's worst.
 
tlWrCDv.gif


The entire strategy has failed, Spencer's direction, Greenberg's marketing, the GP devaluing the games and their sales, a huge investment, their fans defending Uncle Phil as if he were family for years, etc...
 

clarky

Gold Member
I was already comparing the peak of both brands when it comes to first-party sales and why even Xbox at its peak can't compete with PlayStation.

The problem is that you started the discussion with the impression that It was about Xbox 360 vs. PS3, and not just about Xbox's peak vs. PlayStation's worst.
My bad then because I took this as you comparing the 360/Ps3 era.
Uncharted 2 and 3, also new IPs fron that same gen, both managed to outsell it. If this was supposed to be Xbox at its peak, then the console brand was doomed into irrelevance.
Imagine if it never had that Kinect boost!
Never mind lets move along. all good.
 
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Parazels

Member
I voted for Gamepass. It's good for players, but I can't shake off the feeling it also somehow harms proper monetary policy.

It's like artificial blood vs natural blood in veins.
 

HYDE

Member
XBox damaged the XBox they hurt themselves over & over again with dumbass decisions and poor management.
 

REDRZA MWS

Member
Definitely the weak Xbox one. I mean, the OG Xbox came on the scene with HALO CE packaged in, built in Ethernet port (first console ever) and a full online service on Xbox live. The 360 was one of the best consoles of all time….. how they went from those two console to the VCR looking, well underpowered, dumbass hdmi in for tv, forced Kinect is beyond me. The One X should have been what they launched with.
 
It wasn't in the options but when Spencer said in an interview that they aren't going to "out-console" Sony even if they release a 10/10 game sounds like giving up to me.
 

GloveSlap

Member
It all started with Xbox One obviously. Something that doesn't get mentioned a lot but I think it was pivotal was the DRM focus with Xbox One and the entire anti-used games strategy that was pushed. That narrative lived on long after Microsoft reversed course on those idiotic ideas.

From the list, forcing Kinect in the box caused the price to jump to $500. That coupled with the weaker hardware did a lot of damage to the Xbox brand.

But if nothing else, that list shows how poorly Xbox has been managed for 10+ years now. Hard to imagine Xbox ever stood toe to toe with PlayStation.
Yep, everything to do with Xbox One and it's launch. Amplified by Sony making so few mistakes during the same period of time.
 

Unknown?

Member
A console manufacturer can come back from a lot of things, but a lack of compelling software is not one of them!

Look at what happened to Nintendo once the Wii U era was over. Stratospheric success: because they had software that people wanted to buy. They already had teams that could create great games, so all they had to do was create a console that did not actively hinder their games.
How do you explain the Wii U(and GC) failing then? It(and GC) had great games but the console wasn't desirable. Heck the Switch relied on Wii U ports for awhile.
 

phant0m

Member
Poor 1P output 1000%

The only solidly reliable franchise they’ve had since XB1 launch is Forza Horizon.

2nd culprit is probably the Kinect push with XB1. Core Gamers did not care and MS didn’t really do anything innovative with it.

TBH they should have stuck to their guns on the always online DRM thing but branded it differently. Being able to share digital games with your friends would’ve been a huge differentiator
 
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phant0m

Member
I voted for Gamepass. It's good for players, but I can't shake off the feeling it also somehow harms proper monetary policy.

It's like artificial blood vs natural blood in veins.

The Xbox brand was fucked long before GP. TBH GP is the only thing still keeping theming relevant in the conversation
 

bitbydeath

Gold Member
Phil Spencer.

He closed numerous studios and stopped exclusives altogether (aside from Halo, Forza and Gears) during the Xbox One gen.

Don is an easy target but bad launches don’t ruin generations, PS3 shows this.
 
all they had to do was make a next generation 360, but instead they gave us the weak ass Bone with the cable tv integration and the Kinect

also the downfall of Halo
 

Danny Dudekisser

I paid good money for this Dynex!
I'm going to suggest an unpopular one: Marc Whitten.

He was the guy responsible for notions like "Xbox is Channel 1!", and all of the absolute nonsense about connecting your Xbox to your cable box and having it be this all-in-one entertainment destination. A lot of the absolute most moronic things Xbox did around that time were his brainchild. Spencer tried and failed to pick up the pieces, but Whitten's the one who started getting a few too many bright ideas and torpedoed the entire brand. Frankly, Xbox's senior leadership has been dominated by incompetent, empty suits for the majority of the business's existence, so I hardly think their current situation was hard to predict.
 

kevboard

Member
the always online DRM/no used games announcement killed the brand. you can't come back from that.

every casual heard that headline, noone heard about Microsoft reversing that decision.
even years after the Xbox One was already out, people still thought the always online DRM and not being able to borrow or sell games was still in place, and I know of at least 1 person who didn't but an Xbox One because he thought that this is how the console works.

whoever drafted that idea at Microsoft was hopefully fired, because whoever it was literally killed the brand, and killed it while it still had huge momentum as well.
 
Kinect 100%. Could have had everything else they had tried... but a more expensive console with worse hardware wasn't going to work.

Second thing is making their games not exclusive.

Third thing is seemingly not understanding that Gamepass encourages them to not make games, but games is what sells the console.
 

Kabelly

Member
Pubicly dunked on after the Xbox One reveal. It's the critical pivot into turning into a joke to people. Sony releasing that "sharing your games with friends" ad really did some damage as well.

Then they just have had no CRITICALLY demanding games for the system for a while and instead of fostering the growth of their studios they poached a bunch of third party studios that did nothing for the brand because now all these games are back to being third party.
 

XXL

Member
Red Ring of Death
Pushing Kinect
Always Online DRM (Deal With It)
Game Pass
Fragmenting Series S/X
Porting Games to Other Platforms / Lack of Exclusives
Studio Mismanagement / Closing Studios / Too Many Acquisitions

All of these contributed.
 

MacReady13

Member
Geez, where to start? The Xbone pre launch didn't truly piss me off as I was ALL in on Xbox. I even forgave them for Kinect on 360 AND bundling it with all Xbones. But where it all started to go real bad for me was getting the Xbone and starting it up, it wasn't a TRUE 360 successor. Where was the ease of use on the home screen? Talking to friends? Joining your friends? Where were the arcade game? I mean, the 360 had Bejeweled, Pac Man Champion edition, Hexen, Geometry Wars etc... Where was that on the Xbone? Where were the great exclusive 1st, 2nd and 3rd party games that they excelled at on the 360? It all went missing!

Then we get to the REAL downfall and damage to the brand- Gamepass. It's now all about "content". Needing to buy ABK for almost $70 billion and for what reason? To fill up Gamepass with games?! Madness. And cause of that, they've completely lost focus of their console to promote shit like firesticks and TV's as a way to play Xbox games!!!!!?! But apparently they're just 10 years too early and that is why not many people are all in on gamepass being everywhere... BULLSHIT. Gamepass was there to do 1 thing- ruin Playstation. It failed but they are so far down that hole they have no choice continuing down this shit path where they abandon their consoles over a fucking firestick! Console exclusives are no more cause they need to recoup the losses from gamepass AND make up the losses from the ABK purchase to fuel gamepass! You love to see it, don't you?!
 

HeisenbergFX4

Gold Member
Yep. That was a shitshow. Phil Spencer even had the audacity to say "it is only four games" knowing full well it was going to be more than that. Since then they have actively campaigned against their console with their horrible ads. I don't think I've ever seen a company work so hard to get people to not buy their product. I didn't think this gen could be worse for Xbox consoles than Xbox One, but Phil Spencer somehow managed it.
Pretty sure I remember him specifically saying "And no it wont be Indiana Jones" unless I am misremembering
 

GametimeUK

Member
Coming off the back of a hot generation with the 360 and carrying a load of momentum going into the Xbox One and they decide to try push anti consumer policies onto their customers, insult their intelligence saying they just can't "flip the switch and make the DRM vanish"... and then they just flipped the switch and got rid of DRM.

It just fucked with their public perception at the most critical time possible and I don't think they've ever recovered. It opened up the door for Somy to be perceived as "the good guy".
 

Topher

Identifies as young
Pretty sure I remember him specifically saying "And no it wont be Indiana Jones" unless I am misremembering

Yeah, at those moment he was talking about what the four games were, but you can't tell me everything that has happened since then wasn't already known. There is no good way to announce to your fanbase that they are porting games to their direct competition except to flat out say it. They are still playing this "case by case" game but if Halo finds its way on to PS5 then they might as well just go full third party and be done with it.
 

HeisenbergFX4

Gold Member
Yeah, at those moment he was talking about what the four games were, but you can't tell me everything that has happened since then wasn't already known. There is no good way to announce to your fanbase that they are porting games to their direct competition except to flat out say it. They are still playing this "case by case" game but if Halo finds its way on to PS5 then they might as well just go full third party and be done with it.
I agree there is no way he did not know at that point Indy was heading to PS
 

JackMcGunns

Member
No multi-vote option? The fist 4 all contributed and Kinect is intertwined with the weaker hardware since more than $100 went into the forced Kinect in the box. The price at launch was another, and again Kinect’s fault. It’s not that MS cheaper out either, Xbox One cost more to make than PS4 because of expensive ESRAM embedded in the GPU which took up die space forcing the design to cut CU down to 12.
 
All valuable options, but the lack of exclusive content has got to be the biggest failing here.

It's the one constant since 2010. They simply struggle to produce high quality, exclusive content for their hardware outside of Gears, Halo and Forza.
 
Phil easily. You need to be ruthless to have a successful console. Exclusives. Got after it all. Sony and Nintendo isn’t trying to be anyone’s friend.
 

Skifi28

Member
If I wanted to be harsh, I'd say the fans. Too much defending everything and "wait for next year". Of course you could argue that all brands have such fans, but I always felt xbox had much more of a cult mindset with way too many "infuencers" which was cultivated from the company itself.

CL92HlG.png
 

lh032

I cry about Xbox and hate PlayStation.
All of the above i guess.
Microsoft just suck at it for some reason. I think majority of their management or executives are not interested in gaming.

They just lack of those people like shuhei
 

ToneyJ

Member
Studio mismanagement. By 2011 they were just making Halo/Gears/Forza over and over again and had the most boring lineup of exclusives. And from 2012-2023 they struggled to put out anything good aside from Forza Horizon.

Throw in gamepass devaluing their games and everything being multiplat devaluing the Xbox platform itself, its no surprise they've cratered the brand.
 

Mister Wolf

Member
Coming off the back of a hot generation with the 360 and carrying a load of momentum going into the Xbox One and they decide to try push anti consumer policies onto their customers, insult their intelligence saying they just can't "flip the switch and make the DRM vanish"... and then they just flipped the switch and got rid of DRM.

It just fucked with their public perception at the most critical time possible and I don't think they've ever recovered. It opened up the door for Somy to be perceived as "the good guy".

One top of that it was a clearly weaker system that they tried to charge more for. They really showed their ass to the gaming world.
 
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